Privacy Policy

1. Introduction

Japan Serenity Weddings recognizes the importance of protecting our customers' personal information and is committed to its proper management. This Privacy Policy explains how we collect, use, and manage personal information in connection with our wedding photography planning services.

2. Personal Information We Collect

When using the Service, we may collect the following personal information:

• Name
• Address
• Phone number
• Email address
• Requests and preferences related to the photography session
• Payment information (credit card information is processed through a payment processing company and is not stored directly by us)
• IP address and device information (related to the use of online services)
• Images and videos (photographs and footage taken during the session)
• Any other information necessary for providing the Service

3. Purpose of Using Personal Information

We use the collected personal information for the following purposes:

• Proposal, arrangement, and management of wedding photography plans
• Communication with customers and responding to inquiries
• Processing reservations and payments
• Conducting marketing research and analysis to improve our services
• Sending promotional information and notifications (with the customer's consent)
• Compliance with legal and regulatory requirements
• Managing data in accordance with GDPR and CCPA
• Publishing images and videos on our website, social media, and advertisements (with the customer's consent)

4. Management of Personal Information

We properly manage our customers' personal information and take necessary security measures to prevent unauthorized access, loss, destruction, alteration, or leakage. We also maintain an appropriate management system in compliance with EU and U.S. data protection regulations.

5. Disclosure of Personal Information to Third Parties

We do not disclose our customers' personal information to third parties except in the following cases:

• When the customer has given consent
• When required by law
• When it is necessary for providing the Service, such as sharing information with payment processors, photography studios, and local coordinators
• When necessary to comply with data protection regulations in the EU and the U.S.

6. Use of Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance user experience and improve services. These help analyze website usage and provide better service. Customers can choose to disable cookies through their browser settings.

7. Portrait Rights and Use of Content

We may use the photographs and videos taken during the photography session for promotional purposes, including publishing them on our website, social media, advertisements, and other marketing materials. We will obtain the customer's consent prior to the session and respect the customer's wishes regarding publication. If you do not wish your images or videos to be published, please contact us.

8. International Data Transfers

We may transfer customers' personal data internationally in compliance with privacy laws in the EU, U.S., and Japan. We ensure that appropriate data protection measures are in place and comply with GDPR and other applicable regulations.

9. Requests for Disclosure, Correction, or Deletion

Customers have the right to request access, correction, deletion, or restriction of the use of their personal information. For such requests, please contact us at the details provided below. Customers residing in the EU may request access or deletion of their data under GDPR, and customers residing in the U.S. may do so under CCPA.

10. Contact Information

Japan Serenity Weddings
432-1 Kurikuma Higashi, Ayauta-cho, Marugame City, Kagawa Prefecture, Japan
Tel: 090-5717-4287
Email: weddings@japanserenity.com

11. Changes to the Privacy Policy

We may update this Privacy Policy as necessary. The revised policy will be published on our website and will take effect from the date of publication.

Last Updated: April 8, 2025